heatpak.co.uk

Heated Products for Pain Relief

Terms & Conditions - Returns Policy

We operate a "no-quibbles" guarantee, which means that if for any reason you are unhappy with your purchase, simply return it to us in its original condition within 30 days from date of invoice. We will issue a full refund for the price you paid for the item.

If the return is due to an error we have made we will gladly refund the delivery charges otherwise the costomer is liable for these costs. If you have any questions about our returns policy please call 07730 034417.

For your own protection we recommend that you use a recorded-delivery service. This returns policy does not affect your statutory rights.